SINGAPORE: High Expectations and False Advertising Leave Tourists Unimpressed

As Singapore becomes a hot vacation spot, tourists’ expectations increase as they hear of its booming economy and luxury resorts. But can Singapore keep up with these higher demands? Vacationers weighed in, seeming unimpressed. Recently, the Institute of Service Excellence at Singapore Management University released the results of its tourism…

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CHINA: People’s Blogs Push Authorities to Police Tourism Industry

The Chinese city of Sanya, in Hainan province, is catching heat from bloggers and critics alike due to the price-gouging occurring within its tourism market.  Sanya received more than 500,000 tourists for this year’s Spring Festival.  Tourists complained that they were overcharged “extremely irrationally” during the traditional Chinese holiday.  Beijing-based…

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